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  • HomeControl2.0 User Guide

    • New

      Version 5.0.0

      Additions:

      Hikvision camera compatibility.

    • Getting Started
    • Downloading the app

      The app can be downloaded from either the Apple App Store or on Android from the Google Play Store by searching ‘HomeControl’.

    • Creating an alias and adding a system

      1. 2. 3. 4.
      1. When HomeControl2.0 is opened for the first time, it will go through the initial set up. Select ‘continue’ to proceed.
      2. Enable the notifications to allow HomeControl2.0 to alert via push and voice notifications.
      3. The smart device may display a settings message requesting notification authorisation. Allow to receive notifications.
      4. Read and accept the Terms and Conditions to proceed.
      5. 6. 7. 8.
      1. Create a username so the device can be identified on PyronixCloud. Press ‘next’ when this has been entered.
      Please note: Once this step is complete, this username cannot be edited without deleting and reinstalling HomeControl2.0.
      1. Enter the unique system ID of the control panel and press ‘next’.
      Please note: This can be found in the Master Manager menu in ‘SET UP APP DATA?’ Please see Extended User Guide for further guidance.
      1. Enter a ‘system name’. This is how this system will be labelled throughout the application. Once it has been entered, press ‘continue’.
      Please note: This can be edited at a later time.
      1. The system is now added to the main screen of HomeControl2.0.
    • Main screen overview

      Security system
      Security systems will appear on the main screen like this along with the system name given to it when added to HomeControl2.0. Tap to connect to the security system.
      Notifications
      Displays the latest 50 notifications to be received from security systems added to the app.
      New notifications
      Displays when there are unread notifications received and replaces the ‘Notifications’ icon.
      Add a system
      Tap this to add a security system or smartplug to the app.
      Settings
      View important information about HomeControl2.0 and related services such as Terms and Conditions.

      Notifications

      HomeControl2.0 has the ability to receive audible voice push notifications directly to your device; letting you know exactly what’s happening so that appropriate action can be taken. The last 50 push notifications received are saved on the app to view from the main screen.

      Please note: The push notifications stored are not the 50 latest events on the systems added to the app, they are push notifications sent from the PyronixCloud and received by HomeControl2.0. The push notifications sent from the PyronixCloud can be tailored per app user. Please speak to your installation company for more information.
    • PyronixCloud Account
    • Logging into an Existing Account

      1. Select ‘Settings’.
      2. Tap ‘Login’.
      3. Enter the email address and the password of the PyronixCloud account.
      4. Tap ‘Sign In’.
      5. Once, HomeControl2.0 has signed in, tap ‘<‘ to return to the homescreen.
      Please note: If the PyronixCloud account already has smart devices added, these will be automatically added to the app when HomeControl2.0 logs in.
    • Creating a New Account

      1. Select ‘Settings’.
      2. Tap ‘Login’.
      3. Select ‘Create one’.
      4. Enter the information required to create an account and tap ‘Create account’.
      5. Once the account has been created, tap ‘Continue’.
      6. HomeControl2.0 will now return to the homescreen, signed into the new account.
    • Basic Controls
    • Connecting to the panel

      1. Select the system from the main screen of HomeControl2.0 that you wish to connect to.
      2. Enter your ‘User code’ and ‘App password’.
      3. To save the user code and app password, toggle the sliders so that they are green and then tap ‘login’.
      4. HomeControl2.0 is now connected to the system.

      Please note: Whilst you are connected to the panel via HomeControl2.0, you will not receive notifications. To disconnect, press in the top left corner of the system controls screen.

    • Biometric authorisation

      Logging into the system has never been easier or simpler with biometric login (facial recognition/fingerprint). With HomeControl2.0 there’s no need to enter the user code every time you connect to a system.

      The next time the system is selected from the main screen, HomeControl2.0 will ask whether the user would like to enable facial or fingerprint recognition; depending on the smart device capabilities.

    • System home screen overview

    • System home screen icons

      Action button icons

      The area is disarmed and can be armed with no problems.
      The area is in the process of arming.
      The area is armed.
      A zone in the area has been triggered which means it is now in alarm. The alarm can be silenced by tapping this icon.

      Please note: The alarm should only be silenced when the user is confident there is no intrusion/danger.
      There is a fault on the system. To view the fault, tap ‘show faults’ and the fault will be displayed.

      Individual zone icons

      This zone is operating normally and has nothing to report.
      This zone has been triggered when armed and signalled the alarm.
      This zone was triggered whilst arming or has a fault and needs to be investigated.
      The zone is active and will be live if the area is armed.*
      This zone is bypassed meaning it will not be live if the area is armed and will not trigger an alarm.*

      Please note: The zone will be reinstated to ‘active’ when the system is disarmed again.

      * If the zones are not programmed so that they can be bypassed, this icon will not be visible. Please speak to he installation company for more information.

    • Adding additional systems

      1. Tap  at the bottom of the home screen.
      2. Select ‘continue’ to move to the next screen.
      3. Enter the unique system ID of the control panel and press ‘next’.
      4. Enter a ‘system name’. This is how this system will be referred to throughout the application. Once it has been entered, press ‘continue’. The system can now be selected from the home screen.
      Please note: The system name can be edited at a later time.
    • Deleting a system

      1. From the home screen, select the system to be deleted.
      2. Select ‘Delete security system’ at the bottom of this screen.
      3. Confirm that the system is to be deleted by tapping ‘Confirm’.
      4. The system is now deleted from the system and is no longer visible on the home screen.
    • Enforcer X
    • Adding a system via QR code

      1. When HomeControl2.0 is opened for the first time, the first screen presented is the homescreen. Tap ‘+’ in the bottom toolbar to add a system.
      2. Select ‘Add new security system’.
      3. Select ‘Scan QR code’.
      4. Locate the system’s QR code and scan it. This can typically be found on the bottom of the metal casing.
      1. When the QR code has been successfully scanned, a green circle with a tick will appear and the app will move onto the next screen.
      2. Create a cloud account, or if you already have a cloud account log in using these credentials.
      3. Enter a ‘system name’. This is how this system will be labelled throughout the application. Once it has been entered, press ‘continue’.

      Please note: This can be edited at a later time.

      1. The system is now added to the main screen of HomeControl2.0.
    • Adding via Short Code

      Finding short code

      Press until the displays reads ‘SETUP APP?’, then press . The system will now communicate with the cloud to receive a short code. The system will now display a short code. This is valid for 5 minutes.

      Adding the Panel

      1. Tap ‘+’ in the bottom toolbar to add a system.
      2. Select ‘Add new security system’.
      3. Select ‘Short code’.
      4. Enter the short code and select ‘Next’.
      1. Create a cloud account, or if you already have a cloud account log in using these credentials.
      2. A green circle with a tick will indicate the short code has been added successfully and the app will move to the next screen.
      3. Enter a ‘system name’. This is how this system will be labelled throughout the application. Once it has been entered, press ‘continue’.

      Please note: This can be edited at a later time.

      1. The system is now added to the main screen of HomeControl2.0.
    • Personal Help Alarm
    • Creating your Bubble

      1. Click the ‘+’ button at the bottom of the screen.
      2. Select ‘Set up your Personal Help Alarm’.
      3. Keep pressing ‘Continue’ to move through the opening screens.
      4. Click the ‘+’ button to add a person to your bubble.
      5. Enter the person’s PyronixCloud email address.
      6. Tap ‘Add’.
        People in your bubble appear at the top under ‘My Bubble’.
        Bubbles you are part of appear further down under ‘External Bubbles’.
      7. Tap ‘<’ to return to the previous screens.
      8. To send a personal help alarm signal, press and hold the SOS button at the bottom of the main screen.
    • Sending and receiving Help Alarms

    • Doorbell
    • Sharing a Camera

      Please note: Both the owner and recipient of the doorbell must have a PyronixCloud account.
      Owner

      1. Open and view the doorbell.
      2. Select the arrows in the bottom corner to view the menu and select ‘Settings’.
      3. Select ‘Share device’ from the menu.
      4. Enter the person’s PyronixCloud email address and tap ‘+’.
      5. Send the generated sharing code to the recipient.
      		  Recipient

      1. Click the ‘+’ button at the bottom of the screen.
      2. Select ‘Add video doorbell/camera’.
      3. Select ‘Add shared device’.
      4. Enter the sharing code sent by the owner and press submit.
      5. Tap ‘<’ to return to the previous screens.
      6. The Doorbell will now appear on the main screen.
    • SmartPlugs

    • Adding a SmartPlug

      iPhone via AP Mode

      1. Click the ‘+’ button at the bottom of the screen.
      2. Select ‘Add new smart device’.
      3. The SmartPlug power LED must be flashing slowly, if not ensure SmartPlug is plugged into a power source, then press and hold the Power Button for 5 seconds.
      4. Select ‘SmartPlug’.
      5. Verify the network details are correct.
        Please note: This must be a 2.4GHz network.
      6. Make sure that “AP Mode” is displayed in the top right corner. If “EZ Mode” is displayed, tap on the two arrows above to switch between modes.
      7. Tap the “continue” button.
      8. Do not click “Confirm”, leave this on the screen on the app and go into your Wi-Fi settings.
      9. Connect directly the SmartPlug’s hotspot.
      10. Once connected, return to HomeControl2.0
      11. Now, click “Confirm”.
      12. Once the device has finished pairing, click “Finish”.

      Android via AP Mode

      1. Click the ‘+’ button at the bottom of the screen.
      2. Select ‘Add new smart device’.
      3. Select ‘SmartPlug’.
      4. Reset the SmartPlug following the on screen instructions.
      5. Verify the network details are correct.
        Please note: This must be a 2.4GHz network.
      6. The SmartPlug power LED must be flashing slowly, if not ensure SmartPlug is plugged into a power source, then press and hold the Power Button for 5 seconds.
      7. Select ‘Blinking slowly’.
      8. Select ‘Continue’ to connect to the SmartPlug hotspot.
      9. Select the SmartPlug from the list of Wi-Fi networks.
      10. Return to HomeControl2.0 and wait while the SmartPlug pairs.
      11. The process is now complete.

      Changing the SmartPlug's Name
      1. Press and hold on the device.
      2. Edit or delete will appear. Press ‘Edit’.
      3. Type in the new name of the device.
      4. Press ‘OK’.
    • Scenes

      Scenes are a sequence of tasks that is manually triggered by the user to begin. They can include a single or multiple smart devices and delays between the actions of the smart devices if necessary. Once triggered by the user, the scene will start at the first task and move onto the next (in the order the scene is programmed) until the scene is complete.

      1. Click add and then ‘Scene’ from the list.
      2. Select ‘Run the device’ and then select the smart device.
      3. Tap switch and then whether the device should switch on or off as the first task in the sequence.
      4. Tap plus to add another task into the sequence.
      5. Select ‘Delay the action’.
      6. Scroll the reels around to set the hours, minutes and seconds of the delay. Tap continue to finalise the delay.
      7. Tap the red plus to add more tasks to the sequence of the scene.
      8. Once all the tasks have been added, a name and a colour should be given to the scene.
      9. Tap ‘Finish’ to finalise the scene. It will now appear on the homescreen.
    • Creating automation

      An automation is a pre-programmed event that will operate without the need to be triggered by the end user.
      1. Click add and then ‘Automation’ from the list.
      2. Select ‘Schedule’.
      3. Configure the execution time of the automation and the daily frequency of when it should occur then tap ‘Continue’.
      4. Select ‘Run the device’* to choose a smart device to action at the specified time and days.
      5. Select the smart device from the list to function in the automation.
      6. Select ‘Switch’ and then whether the device is to switch on or off at the specified time.
      7. Give the automation a name and a colour so that it can be identified on the app.
      8. Tap ‘Finish’ to finalise the automation.

      *Alternatively, a scene can be selected to automatically run.
    • Hikvision Cameras
    • Initial Steps

      Select ‘+’.

      Select ‘Add video doorbell/camera’.

      Select ‘Hikvision camera’.

      Select whether the device is wired or wireless.
    • Wired Options

      Scan the QR code located on the device.

      Enter the serial number of the device.

      Select the device from the list of available equipment.

      Enter the network details of the device.
    • Wireless Options

      Scan the QR code located on the device.

      Enter the serial number and verifications code.

      Select the device from the list of available equipment.
    • Adding to Account

      Phone and Device Connected to the Same Network

      QR Scan

      Phone will scan the network for the device.

      Once it has found it, select continue.

      Choose to add locally, or to the cloud.

      Enter the activation code created on initial set up.

      Create a verification code for the stream.

      Network Scan

      Select the device to add from the list of available devices.

      Enter the activation code created on initial set up.

      Typically, it is recommended to enable DCHP.

      Create a verification code for the stream.

      Phone and Device Connected to Different Networks

      Whilst the phone is searching, select ‘ Skip Local Search and Add to Cloud’.

      Create a verification code for the stream.
    • Notes

      • Any wireless camera initially connected to a network via WPS and has established a wireless network connection, will be recognised as a wired device. This means to add the camera to HomeControl2.0, it should be added via ‘Add a Wired Camera’ > ‘Online Devices’.
      • For help identifying the default activation code with any device, please refer to the instructions provided with the Hikvision product.
    • Advanced Features
    • Geofence

      Configurable to a distance of 100m to 1000m of the property, the user will receive a push notification reminder via HomeControl2.0 to arm and/or disarm their system as they enter or exit the configured Geofence area respectively.

      The following setup and example screens are from the point where the user has already connected to a security system. For guidance on connecting to a system please view section “Connecting to the panel”.

      1. 2. 3. 4.
      1. Tap the icon named ‘geofencing’ in the bottom left corner of the system home screen.
      2. Select ‘continue’ to configure the Geofence settings.
      3. Swipe the screen to move the cursor to the security systems location. The location can also be found with the search field by entering a post code Alternatively, tap and the cursor will move to your current location. Once the cursor is in the correct place, click ‘confirm location’.
      4. HomeControl2.0 will now give you instructions on configuring the Geofence radius. Press ‘ok’ to continue.
      5. 6. 7. 8.
      1. The Geofence can also be changed by tapping the distance above the cursor to reveal a drop-down menu.
      2. The map can be toggled between default view and satellite view by tapping and . Once the Geofence radius is configured, tap ‘confirm location’ to save.
      3. To change or tweak the Geofence settings, tap ‘edit’.
      4. The configuration can be changed from this screen. To return to the system home screen, tap .

      Please note: In order for the Geofence feature to operate correctly, the smart device needs to allow HomeControl2.0 to use mobile data and location at all times, not just when using the app. If the app is not authorised, push notifications may not be received when leaving or entering the Geofence.
    • History

      Via HomeControl2.0 up to 10 panel event and up to 50 app notification logs can be viewed; providing added visibility of exactly what’s happened on the system.

      The ‘history’ tab on the system home screen displays the latest 10 panel events on the selected security system.

      Please note: The event log in the security system control panel will hold significantly more than displayed in HomeControl2.0.

    • Output automation

      Outputs can be configured on the security system so that HomeControl2.0 can trigger them on enable and disable them; depending on the type of output. There are two types of output pulsed and latched.

      • Timed – A timed output will be active for a programmed period of time and then reset itself.
      • Latched – A latched output will stay active once triggered until it is manually reset.
      To trigger outputs from HomeControl2.0, tap the icon labelled ‘automate’. and the app will now display all the outputs available for activation. To enable the output, tap the slider to the right of the output name.

      Once a pulsed output is enabled in HomeControl2.0, the output displays the period of time is it programmed to be active for and will countdown to reset.

      If a latched output is enabled, a red tick will be visible next to the output name indicating it is active. These outputs need manually resetting by tapping the green slider.
    • Widgets

      Quick Actions
      1. Begin by selecting, and connecting to the system that the widgets will control.
      2. Select the edit icon (pencil) in the top right corner.
      3. Select a free quick action slot.
      4. Select an area to arm.
      5. Repeat to add more quick actions.
      6. Once all the quick actions have been set up, return to the home screen.

      Creating Widgets

      To create the widget on your device, please see the instructions provided with your handset as this may vary from model to model. Below are two examples of widgets being created on an Apple iPhone.
    • About

      Type
      The smart device application name.

      FW version
      Displays the current firmware that the control panel of the security system is operating on.

      ID
      The system ID of the control panel.

      Areas
      The number of areas on the system that have zones allocated to them.

      Sensors
      The number of zones learnt and programmed on the system.

      Controls
      The number of available user automation outputs on the system.

      App version
      The build version of HomeControl2.0.

      Copyright
      Owners of HomeControl2.0 copyright.

    • The settings tab displays the legal information about the app.

      Terms and conditions

      Tapping this option will take the user to the terms and conditions on the Pyronix website. These can also be viewed at the following link.
      https://www.pyronix.com/uk/eula-homecontrol2/

      Privacy policy

      Selecting this option will take the user to the privacy policy on the PyronixCloud website. This can also be viewed at the following link.
      https://www.pyronixcloud.com/privacy-policy
    • Migrating from HomeControl+ to HomeControl2.0

      HomeControl+

      1. 2. 3. 4.
      1. Open HomeControl+ and select ‘ My Security’.
      2. Tap the at the top of the screen.
      3. Select the system you wish to migrate over.
      4. Copy the ‘System ID’, close HomeControl+ and open HomeControl2.0.

      HomeControl2.0

      5. 6. 7. 8.
      1. Tap at the bottom of the home screen.
      2. Select ‘continue’ to move to the next screen.
      3. Enter the unique system ID that you copied from HomeControl+ and press ‘next’.
      4. Enter a ‘system name’. This is how this system will be referred to throughout the application. Once it has been entered, press ‘continue’. The system can now be selected from the home screen.
      Please note: The system name can be edited at a later time.